I loved working as the technical writer at Alegra Learning, an education software company dedicated to making ESL accessible for all. Lots of spreadsheets and meetings with developers! I created comprehensive product documentation, ensuring consistency, clarity, and accessibility for a diverse user base. I have had several brainstorming sessions with our web developers and the product team to conceptualize new learning activities, driving the product's growth and keeping the offerings fresh. I conduct product testing regularly to identify and document bugs, user experience pitfalls, and areas for improvement, ensuring the highest quality standards.
I have served as a vital communication bridge between technical teams and non-technical individuals, translating complex product functionalities into easy-to-understand documentation decks for parents, students, and internal teams.
